Privacy Policy

Last Updated: July 1, 2026

Creative Graphics Lab (“Creative Graphics Lab,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website (https://creative-gl.com), request a quote, upload files, contact us, purchase products or services, or otherwise interact with our company.

By using our website or services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect information needed to provide our products, services, and customer support.

A. Information You Provide

When you contact us, request a quote, place an order, submit a form, or communicate with Creative Graphics Lab, we may collect:

  • Full name
  • Business or organization name
  • Email address
  • Phone number
  • Billing or shipping information
  • Project details and specifications
  • Messages or communication history
  • Uploaded artwork, logos, images, documents, or project files
  • Design preferences
  • Service requests

You provide this information voluntarily when interacting with us.


B. Project & Production Information

Because many of our services are custom-made, we may collect and store project-related information, including:

  • Artwork files
  • Logos and branding materials
  • Vehicle photos or measurements
  • Installation details
  • Product selections
  • Previous order information
  • Design approvals
  • Production history

This allows us to complete projects, maintain accurate records, provide customer support, and assist with future orders.


C. Automatically Collected Information

When you visit our website, certain information may be collected automatically through analytics tools, cookies, and similar technologies.

This may include:

  • Browser type
  • Device information
  • IP address
  • General location data
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referring websites
  • Traffic and usage information

This information helps us improve our website, marketing, and customer experience.


2. How We Use Your Information

Creative Graphics Lab may use collected information to:

  • Respond to quote requests and inquiries
  • Provide products and services
  • Design, produce, and complete customer projects
  • Process orders
  • Communicate project updates
  • Schedule installations or appointments
  • Provide customer support
  • Maintain customer records
  • Improve our website and services
  • Analyze website performance
  • Send company updates, promotions, or marketing communications when permitted
  • Follow up regarding previous requests or services
  • Protect against fraud, security risks, or unauthorized activity
  • Comply with legal requirements

We do not sell your personal information.


3. Phone Calls & Text Messages

When you provide your phone number, you authorize Creative Graphics Lab to contact you regarding:

  • Quote requests
  • Orders
  • Project updates
  • Design approvals
  • Scheduling
  • Customer service communication

Communication may include phone calls or text messages.

Message and data rates may apply depending on your mobile provider.

You may request to stop receiving non-essential text communications at any time.

Creative Graphics Lab does not sell phone numbers or customer contact information.


4. Email Communications

We may use your email address to:

  • Respond to inquiries
  • Send quotes
  • Provide invoices or receipts
  • Share proofs and project updates
  • Provide service-related communication
  • Send occasional company news or promotional information

You may unsubscribe from marketing emails at any time using the unsubscribe option included in those messages or by contacting us directly.


5. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality and understand visitor behavior.

These technologies may help us:

  • Analyze website traffic
  • Understand which pages are most useful
  • Improve website performance
  • Measure marketing effectiveness
  • Provide relevant advertising or follow-up communication

We may use third-party services such as analytics platforms, advertising tools, or website performance tools.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.


6. How We Share Information

Creative Graphics Lab does not sell, rent, or trade your personal information.

We may share limited information when necessary with trusted service providers who help us operate our business, including:

  • Website hosting providers
  • Email and communication platforms
  • Payment processors
  • Shipping providers
  • Production partners or suppliers
  • Marketing and analytics services
  • Business software providers

These providers are only given information needed to perform their services.

We may also disclose information when required by law or necessary to protect our legal rights.


7. Customer Files & Uploaded Artwork

Files submitted to Creative Graphics Lab are used for project evaluation, design, production, and customer service purposes.

Uploaded files may include:

  • Logos
  • Artwork
  • Photos
  • Documents
  • Design files

We take reasonable steps to protect customer files and do not share them publicly without permission, except as needed to complete requested services.

Completed projects may be displayed in our portfolio, website, social media, or marketing materials unless otherwise requested by the customer.


8. Data Storage & Security

We use reasonable administrative, technical, and physical safeguards to protect customer information.

However, no website, email system, or digital storage method can be guaranteed to be completely secure.

Customers should avoid submitting sensitive information that is not required for their project.


9. Third-Party Websites & Services

Our website may contain links to external websites, social media platforms, payment services, or third-party tools.

Creative Graphics Lab is not responsible for the content, security, or privacy practices of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.


10. Your Privacy Choices

You may contact us to:

  • Request access to personal information we maintain about you
  • Request corrections
  • Request deletion of eligible information
  • Update communication preferences
  • Opt out of marketing communications

Requests can be submitted using the contact information below.


11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under California privacy laws, including the right to:

  • Know what categories of personal information we collect
  • Know how personal information is used
  • Request access to personal information
  • Request deletion of certain personal information
  • Correct inaccurate information
  • Opt out of the sale or sharing of personal information where applicable
  • Exercise privacy rights without discrimination

Creative Graphics Lab does not sell personal information.

To submit a privacy request, please contact us using the information provided below.


12. Children’s Privacy

Our website and services are intended for businesses and general audiences.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that information from a child has been collected, we will take appropriate steps to remove it.


13. Changes to This Privacy Policy

Creative Graphics Lab may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after changes are posted indicates acceptance of the updated policy.


14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Creative Graphics Lab
654 E Rancho Vista Blvd, Suite E
Palmdale, CA 93550

Email: info@creative-gl.com
Phone: (661) 339-2719